​​Any garments that haven't been laundered since they were last worn must be laundered before bringing them in.  We reserve the right to refuse service if we determine items have not been laundered.

Any new garments should also be laundered before altering to eliminate shrinkage, especially if there is cotton, linen, or rayon in the fiber content. 

Work done on any items that haven't been pre-shrunk cannot be guaranteed.

Polyester garments like bridesmaid's dresses do not need to be dry cleaned beforehand if they are new and have never been worn.

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To achieve the most accurate fit, bring any items you plan to wear with your garment.  For instance, to fit hems, bring the shoes you plan to wear; for dresses, bring any undergarments,

or for fitting a suit jacket, bring a dress shirt. 

If you have a garment for a specific event, we will not to start the alterations process more than 3-4 weeks before the event.  If the alterations are completed too far in advance, the garment may have to

re-altered if there is any weight fluctuation.  You can and should schedule up to 30 days in advance from when you would like to come in, but the fitting should not be more than 3-4 weeks from when you need to wear the garment.  Do not wait until you'd like to come in to schedule, we may not have availability!

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Our normal turn around time is at minimum 8 days. 

We request that items are picked up with within two weeks of their completion date.